Customer Support
Welcome to our customer support portal!
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Return & Refunds
Frequently Asked Questions (FAQ)
Products & Prices
Yes, all products at Cricket Closet are 100% original and sourced directly from trusted, authorized brands. We ensure authenticity and top-notch quality in every item.
You can find detailed product descriptions on each product page, including features, specifications, and customer reviews. For further inquiries, feel free to contact our customer support team.
Yes, all prices listed on Cricket Closet are inclusive of applicable taxes. There are no hidden fees at checkout.
Yes, we offer exclusive discounts and promotions on select products. Keep an eye on our website and subscribe to our newsletter for the latest offers.
Yes, we provide special discounts for bulk purchases. Please contact our customer support team for more information on bulk order pricing.
Order
No, you don’t need an account to shop on Cricket Closet. However, creating an account allows for a faster checkout and easy order tracking.
You can track your order by logging into your Cricket Closet account and visiting the “Order History” section. A tracking link will also be sent to your email once your order is shipped, and we also share tracking details via text message for your convenience.
Delivery times vary based on your location and selected shipping method. Typically, you can expect your order to arrive within 3 to 5 business days after processing.
We offer free shipping worldwide on all orders at Cricket Closet, ensuring you can enjoy our products without any additional shipping costs.
To cancel your order, please contact our customer support team as soon as possible. If your order hasn’t been processed yet, we’ll be happy to assist you with the cancellation.
If your order is delayed, please check the tracking information sent to your email or text. If you need further assistance, feel free to contact our customer support team for updates and help.
If you haven’t received the invoice for your order, please check your spam or junk email folder. If it’s not there, contact our customer support team, and we’ll be happy to resend it to you.
Payment
Yes, all orders must be pre-paid at the time of purchase. However, we also provide cash on delivery (COD) option for customers in Pakistan, ensuring flexibility in your payment choices.
No, there are no hidden charges when you make a purchase on Cricket Closet. The price you see at checkout includes all applicable taxes and fees, ensuring complete transparency.
Yes, it is safe to pay with your credit or debit card on Cricket Closet. We use secure payment gateways that encrypt your information, ensuring a safe transaction.
Delivery
Yes, Cricket Closet delivers worldwide, ensuring that customers around the globe can enjoy our high-quality cricket products.
Delivery times vary based on your location and selected shipping method. Typically, you can expect to receive your product within 3 to 5 business days after processing.
You can track your order by logging into your Cricket Closet account and visiting the “Order History” section. A tracking link will also be sent to your email and via text message once your order is shipped.
If you missed your delivery, the courier will typically leave a notice with instructions on how to reschedule your delivery or pick it up. You can also contact our customer support team for assistance in resolving the issue.
Yes, our delivery partners typically contact you before delivering your package to ensure you are available to receive it.
We offer free shipping worldwide on all orders at Cricket Closet, ensuring you can enjoy our products without any additional shipping costs.
